- Continually set the highest standards of customer satisfaction in our industry.
- Secure the strongest competitive position in the market.
- Partner with suppliers to deliver value-for-cost procurement for the Group and our customers.
- Be recognized as an employer of first choice.
- Empower our employees and integrate them fully into our global network.
- Selectively grow our worldwide presence of companies.
- Demonstrate our commitment to sustainable development.
- Be acknowledged as a valued and trusted partner in our community.
- Be the most recommended stock in our industry.
- Continue to improve client care through outcome based research.
- Promote client-sensitive, culturally diverse, service delivery through enhancements in training and education of staff.
- Identify community based service and education needs and develop programs to meet these needs.
- Pursue advancements in technology to facilitate improved client care, operations and services.
